Showcase Bug Report Form
  
 

When you submit your bug report, it will be entered into our database for tracking purposes. It will be associated with the account name under which you accessed this web. After an initial assessment by our support department, the resolution of the problem will be assigned to an appropriate engineer. Periodically we will post notices regarding bugs reported by our customers in the Known Problems section of this page, and tips or workarounds on the FAQ page.

Please be as specific as possible when describing the problem.

  

If you're experiencing a problem with Showcase, please fill out and submit the bug report form (below) – you may also want to check out our list of known problems.

If what you want to tell us is really more of a suggestion or a request for enhancement, please use our suggestion form instead.

  
1. What version of Showcase
          are you using?
  5. If the problem causes any error messages to appear,
        please write down the exact text displayed
         and enter it here:
2.  What operating system are you using?  
Other:
  6. Please provide us with the following information
        in case we need to contact you:
3.  Please enter a brief one-line description of the problem:  
Name:
Phone:
Email:
 
4.  If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:  
 
If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:  

We may need to contact you for more information, such as if we have trouble reproducing the problem you describe.

(note: it is much harder for us to fix non-reproducible bugs)