Fees

Fees are reoccurring predefined items that are applied when reserving tickets, purchasing Remote tickets, or special amounts that may be applied in certain circumstances.

To create a new entry, press [New]. Enter the Name, Type, Line 1 and other details and press [Save]. If the Head Office module has been activated then a list of pre-defined entries will appear to select from. To edit an existing entry, select the item from the list and press [Edit]. Make any required changes and press [Save], or [Undo] to change cancel any changes.

To remove an existing fee, select the item from the list and press [Delete].

Fee Types

There are 4 basic types of fees that can defined:

Reservation Fees – used when reserving tickets

Membership Fees – used when selling membership cards to prompt the user for additional information which is used to register the member.

Internet Fees – used when selling tickets via the internet or kiosks

Other Items – all other fees

Fee Name

The name of the fee.

HO Code

If Head Office is activated then a unique code assigned by Head Office, otherwise leave blank.

Coupon

The Coupon to be printed whenever this fee is allocated. This is commonly used to print free passes etc... when creating/renewing members.

Price

The pre-tax amount of the fee.

Tax

If a goods and services tax applies, check the % for a percentage to apply, leave unchecked for a flat tax.

Tax Payable

This is the amount of Tax that will apply depending upon that Tax above. (Read only)

Patron Price

This is the price a patron pays for the fee. It is calculated by adding the Price plus the Tax that will apply (if applicable). (Read only)

Days to Expire

This is the number of days from the date of sale that the member will expire. This will update the Member's Expiry Date.

Print Receipt

Print a seperate Fee receipt.

Loyalty Rate %

The percentage amount of this item's patron price that will allocated as a member bonus points when sold to a member.

Member # Required

If this option is selected then a valid member number must be entered when prompted before this type will be authorised for sale.

Non-Refundable

If this option is selected, then price will be deemed non-refundable. This means that any sale with fee allocated to will only allow the sale price less the fee to be refunded. This is commonly used when reserving tickets, with sales that are performed remotely, or with sales involving a third party.

Available

If this is selected the fee will appear in the list of products and fees available on the Other Items screen.