|
They need to make sure that the following are selected in \\BackOffice\Setup\Options\Site Options\Members:
 | Member Rewards, |
 | Ticket Rewards Points and/or Product Rewards Points (if allocating points) |
| Show Member Reward (if allocating points) |
They then need to SIGN OFF Showcase COMPLETELY before these changes will take effect.
To TEST THE CARDSWIPE IS WORKING:
| Exit Showcase |
| SELECT START |
| SELECT RUN |
| type COMMAND (or Windows 95/98/me) or CMD (on Windows 2000/XP) and press ENTER |
| The DOS Prompt window should then be displayed |
| They need to swipe a card, they should then see something similar to below where the data on the card is their member card number i.e. ;00505? |
| If they don't get any response then there is a hardware problem |
| If they do get a response they need to verify that the member card number actually exists in Showcase. I.e. Card # field |
| NOTE: THE FIRST MEMBER WITH A MATCHING CARD NUMBER WILL BE SELECTED FIRST;00505? |
|