Ticket Prices

Each session that is available for sale must be assigned a default Ticket Price Category that lists all standard types of tickets that available for sale (see also: Programming Sessions). Within each of these Ticket categories is a list of predefined ticket prices. There will usually be a 'Standard' category with ADULT, CHILD etc... as ticket prices, and one or more 'Budget Day'-type categories where the prices will be cheaper.

To create a new ticket category, press [Category] and enter details in the appropriate fields. If the Head Office module has been activated then a list of predefined entries will appear to select from. To change the details of an existing entry, select the item from the list and press [Edit]. Change the details and press [Save], or [Undo] to cancel any changes.

To delete a category, select the item from the list and press [Delete].

Category

The name of a ticket category, eg. 'Standard', 'Budget Days', 'Weekends', 'Vouchers'. A Ticket category is assigned to every session when the session is entered. A ticket category consists of one or more ticket prices for sale or for voucher redemption.

HO Code

If Head Office is activated then a unique code assigned by Head Office, otherwise leave blank.

Category Type

There are 3 basic Ticket Category types:

Normal Session – These can be assigned to a session.

Vouchers and Specials – These can not be assigned to a session, but are used for any prices that will be common to all sessions, or are rarely used. This category would be used for any pre-sold vouchers that are being redeemed.

Remote Sessions – This type is used for any sessions that will be available for remote sales, these would include sales made by customers through the internet sales module or the customer kiosk module.

Quick Info

This is the Quick info used to display additional information when exporting session details for third party integrators. Its intended use is to indicate special pricing for selected sessions such as Adults at Children's pricing, Premium Pricing, etc ...

Effective Date

The date at which the category can be assigned to a session. This field is useful for when ticket prices will change on a particular date.

Display Order

Specifies the order the Ticket Category will appear on the Vouchers and Specials screen. These are sorted in ascending order starting from 0.

Available

If selected, then the category will be available for selection when programming sessions.

To create a new ticket price for a category, press [Tickets] and enter details in the appropriate fields. If the Head Office module has been activated then a list of predefined entries will appear to select from. To change the details of an existing entry, select the item from the list and press [Edit]. Change the details and press [Save], or [Undo] to cancel any changes.

To delete a ticket price, select the item from the list and press [Delete].

Ticket Type

Ticket types are assigned to a Ticket Category, these are the individual type of tickets which are available for sale, eg. 'Adult', 'Child'.

Stub

An abbreviation of the ticket type that appears on the stub portion of the ticket, i.e. 'COMP' may be an abbreviation for the ticket type 'Complimentary'.

Ticket Cash

This price is the value that the patron pays for a ticket, not including tax.

Note:

If this is a Voucher for redemption then this amount should be set to $0.00 as the ticket has already been pre-paid.

Distributor/Ticket Price

This price is the actual value of the ticket that the distributor bases calculations on. A percentage of this goes to the distributor of the film.

Booking Fee

This amount is added to the ticket price if the ticket is being reserved. This amount is NOT included when calculating the ticket price in relation to any 3rd party reports. I.e. Film Distributors Reports.

Note:

If this is a Voucher for redemption then this amount should be set to $0.00 as the ticket has already been pre-paid.

Surcharge

This amount is added to the ticket price if the ticket is purchased as part of an event in which other fees are charged.  If a product is linked to this ticket in a Combo Deal, then the surcharge must include the designated  value of the product so that it will be included in the cost of the ticket. This amount is NOT included when calculating the ticket price in relation to any 3rd party reports. I.e. Film Distributors Reports.

Note:

If this is a Voucher for redemption then this amount should be set to $0.00 as the ticket has already been pre-paid.

Tax

If a goods and services tax applies, check the % for a percentage to apply, leave unchecked for a flat tax i.e. 0.554.

Tax Payable

This is the amount of Tax that will apply depending upon that Tax above. (Read only)

Admissions

The number of admissions for this ticket type, this can be used to allow issuing of Family Tickets for example 2 Adults and 2 Children would be 4 Admissions, but only 1 ticket will printed.

Note:

This must be set to 1 admission if seating allocations are going to used for a particular session, as any ticket with more than 1 admission for any session with seating allocations will not be available for sale.

Display Order

Specifies the order the Ticket Type will appear when selecting ticket types. The most common ticket type should have this set to 0 as this will then be the default ticket type that is automatically selected when the [Cash] button is pressed without selecting a ticket type.

Available

If selected, then ticket type will be available from the Ticket Payments screen.

Gross Price

This is the price that is declared on third party reports i.e. Film Distributor report. It is calculated by adding the Distributor Price plus the Tax that will apply (if applicable). (Read only)

Patron Price

This is the price a patron pays for a ticket. It is calculated by adding the Ticket Cash Price plus the Tax that will apply (if applicable). (Read only)

HO Price Code

If Head Office is activated then a unique code assigned by Head Office, otherwise leave blank.

Print Duplicate

If this option is selected then a duplicate ticket with the words COPY by <username> where username is the name of the user.

Password Required

If this option is selected then a user must be have an access level of Supervisor or above to sell this type of ticket, otherwise they will be prompted for a user who must authorise the selection of this ticket type. This option will print a Duplicate ticket with the words COPY by <username> where username is the name of the authorising user.

Combo Deal

The product that is linked to the sale of the ticket type and is printed on each ticket (optional). See Surcharge above.

Special Note about Reporting of Combo Product Sales:

Any sales of Combo deal products will appear of the on the Banking, End Of Shift and Revenue reports as a separate section report with the quantity of sales for each product and a price of $0.00 as the price of the product is included as part of the Patron Price for each ticket type.

However, the price of the Combo deal product will be included in the Others column on the Ticket Sales, Box Office, and Sales Summary reports.

Member # Required

If this option is selected then a valid member number must be entered when prompted before this ticket type will be authorised for sale or redemption.

Loyalty Rate %

The percentage amount of this item's patron price that will allocated as a member bonus points when sold to a member.

Voucher # Required

If this option is selected then a valid voucher sequence number must be entered when prompted before this ticket type will be authorised for redemption.

Redemption Code

If a redemption code has been entered then only vouchers with the same redemption code will be redeemable for this ticket type. ie. CHILD, ADULT, GIFT, COMP, etc. This only applies when Voucher # Required is selected.

See also: Setup Voucher Redemption Codes

Coupons

The coupon that is linked to the sale of the ticket type and is printed in addition to each ticket (optional).