| Introduction |
 | Welcome to Showcase |
| Licence Agreement |
| Contact Details |
| Abbreviations used throughout this guide |
| Feature List |
| How Modules Interact |
| Showcase for Cinemas |
| Site Map: Showcase Office |
| Installation Instructions |
| How to download and upgrade to a new version |
| New Installation |
| Upgrading an Existing Installation |
| Showcase Settings |
| Introduction |
| Showcase Office |
| Showcase POS |
| Signing On and Off |
| User Shift Floats |
| End of Shift Cash-up |
| End of Day Cash-up |
| View Shift Status |
| Security and Permissions |
| Users |
| How to Setup Magnetic Cards for Users |
| User Groups |
| User Group Administrator |
| Office Configuration and Procedures |
| Options |
| Terminal Options |
| Startup |
| Box Office |
| Candy Bar |
| Printing |
| Backup |
| Site Options |
| Box Office |
| Candy Bar |
| Reservations |
| Members |
| Printing |
| Reporting |
| Taxation |
| Automated |
| About |
| Version |
| Licence Agreement |
| Registration |
| Support |
| General Configuration |
| Calculating the Patron Price |
| Departments and Store Rooms |
| Payment Methods |
| Reason Codes |
| Shift Types |
| System Counters |
| Configuring Box Office |
| Cinemas |
| Cinema Types |
| Layouts |
| Section Layouts |
| Seating Layouts |
| Distributors |
| Fees |
| Form Designer |
| Form Designer Types |
| Film Names |
| Film Types |
| Film Colours and Fonts |
| Ratings |
| Ticket Prices |
| Ticket Prices - Quick Info |
| Programming Sessions |
| Site Map: Programming Sessions |
| View Day and View Times |
| Creating a new Session |
| Disabling and Enabling a Session |
| Marking sessions as Not For Sale |
| Deleting a Session |
| Moving a Session |
| Overlapping Sessions |
| Changing the default Ticket Prices for a Session |
| Advertisements |
| Seating Allocation |
| Seating Allocation Required |
| Drag and Drop Programming |
| Selling Tickets on the Internet |
| Configuring Candy Bar |
| Stock Control |
| Categories |
| Product Reason Codes |
| Suppliers |
| Products |
| Creating Product Recipes |
| Stock Items |
| Stock Items Adjustments |
| Stock Items Transfers |
| Invoices and Goods Received |
| Invoices |
| Goods Received |
| Stock Items for Invoices and Goods Received |
| Stock Item Details for Invoices and Goods Received |
| Stocktakes |
| Steps to perform a Stocktake |
| Stock on Hand Counts |
| Stocktake Adjustments |
| Finalising a Stocktake |
| Creating a new stocktake from the beginning |
| Candy Bar Terminals |
| Terminals |
| Special Keys |
| Candy Bar Templates |
| Coupons and Vouchers |
| Coupons |
| Vouchers and Member Bonuses |
| Voucher Register |
| Voucher Redemptions |
| Voucher Refunds |
| Member Loyalty Programme |
| Member Clubs and Levels |
| Member Bonuses |
| Member Types |
| Member Data Source |
| Members |
| Member Register |
| Sales Analysis and Marketing |
| Marketing Groups |
| Advertising |
| Period Types |
| Analysis Periods |
| Sales Periods |
| Importing and Exporting |
| Gateways |
| Gateway - Information |
| Gateway - Site |
| Gateway - Internet |
| Gateway - Head Office |
| Gateway - XML Export |
| Gateway - Payment |
| Services |
| Head Office |
| Import Data Interchange File |
| Export Data Interchange File |
| Member Loyalty |
| Import External Member File |
| Export Members |
| Sessions |
| Export Internet Sessions |
| Save XML Sessions as |
| Web Page Builder |
| File Formats for Sessions |
| FTP XML Sessions |
| LIVE XML Sessions |
| Event Log |
| Versions |
| Gateway Status |
| Delivery Methods |
| Point of Sale |
| Selling from the Box Office |
| Selling Tickets from the Box Office by Cinema |
| Selling Tickets from the Box Office by Film Name |
| Selecting the Tickets |
| Selecting a Member |
| Allocating a seat |
| Collecting Marketing Information |
| Reservations |
| Making a reservation |
| Collecting or changing a reservation |
| Refunding Tickets |
| Redeeming Vouchers |
| Miscellaneous Receipts |
| Selling non-ticket Items from the Box Office |
| Selling from the Candy Bar |
| Selling Vouchers |
| Refunding Vouchers |
| Member Loyalty |
| Registering Members |
| Viewing Members |
| Cash Drops |
| Tendering Amounts |
| ShowPOS Server Monitor |
| Reports |
| Sales Reports |
| Cash Flow Reports |
| Banking Report |
| End Of Shift Report |
| End of Day Report |
| Revenue Report |
| Sales History Report |
| Stock Control Reports |
| Gross Profit Report |
| Stock Item Sales Report |
| Reservation Reports |
| Ticket Collection Report |
| Ticket Sales Reports |
| Ticket Sales Report |
| Box Office Sales Report |
| Distributor Sales Report |
| Member Loyalty Reports |
| Member Report |
| Member Rewards |
| Member Sales Reports |
| Member Activity with Rewards Report |
| Member Activity Report |
| Member Register Report |
| Voucher Reports |
| Voucher Analysis Report |
| Voucher Register Report |
| Sales Analysis Reports |
| Marketing Analysis Report |
| Sales Analysis Report |
| Cinema Occupancy |
| Configuration Reports |
| Maintenance Reports |
| Signage |
| BLoad Signage |
| LED Signage |
| TV and Integrated LED Signage |
| Resizing the screen |
| Signage Options |
| General |
| Films/Sessions |
| LEDS |
| TVS |
| Messages |
| Promotions |
| Export Sessions |
| Import Sessions |
| File Formats |
| bload.txt |
| sessions.txt |
| Signage XML Sessions |
| Backups |
| How do I ... ? |
| How to Guide - Stock Control |
| Stock control with No Stock takes |
| Stock Control with Stock takes |
| Changing prices and recipes for existing products |
| How to Guide - Members |
| How to Guide - Vouchers |
| Setup Voucher Redemption Codes |
| Setup Voucher Register and Sequence Numbers |
| Setup Barcode Scanner |
| Changing prices for existing vouchers |
| Redeeming Vouchers |
| Adding a Staff Discount key to the Candy Bar |
| Member Card Swipe not working |
| Changing prices for existing ticket types |
| Changing an existing coupon |
| Changing the default prices for a session |
| Collecting Marketing Information |
| Selling tickets without printing a ticket |
| Getting tickets to print |
| Printing a receipt when selling tickets and/or candy bar items |
| Printing an advertisment for each session |
| Getting the cash drawer to open when making a sale |
| Refunding Reserved Tickets with Seating allocations |
| Remove/Delete/Disable a session |
| Problem Solvers Guide |
| Configuring the Ticket Designer Window 6.002 to 6.200 |
| Windows Problems |
| Date and Time Formats |
| Hardware problems |
| Cash Drawers |
| Datacard SP35 Printer |
| Quest Terminals |
| Ticket Printers |
| Touch Screen Terminals |
| Showcase Problems |
| Non-Ticket Printer Error |
| Reservations not being automatically cleared |
| Shift/Banking/Revenue Reports not displaying or printing |
| Unable to locate server |
| Unable to preview or print reports |
| Windows Security on XP |
| Showcase Support |
| Customer Support |
| System Support |
© Copyright Martin George 1995 - 2006